Rhapsody vs. Other Healthcare Interoperability Solutions
Discover why Rhapsody leads in healthcare data integration and identity data management.
Your interoperability platform can be your greatest enabler—or your biggest bottleneck.
Rhapsody is purpose-built for healthcare, giving you the scalability, flexibility, and visibility to connect, manage, and trust your data across any environment. Discover why 1,700+ organizations rely on Rhapsody to move faster, connect smarter, and scale with confidence.
How we compare:
Rhapsody integration solutions
✅ Native support across modern and legacy standards: FHIR, REST, SOAP, JSON, HL7v2
✅ Intuitive UI with graphical mapping tools and reusable components
✅Advanced alerting and monitoring built-in, with fine-grained controls
✅Best in KLAS® support with dedicated customer success managers, professional services, and active user community
✅Supports hybrid, cloud, and on-premises environments natively
✅Network connectivity options that improve security and reduce complexity
✅Transparent, fixed subscription pricing that scales with you – without surprises
✅Active product development and innovation, designed to reduce friction and enable efficiencies
Other integration solutions
❌Limited FHIR, HL7v2 capabilities, resulting in the need for custom setup and configuration
❌Outdated, developer-heavy interface that slows onboarding and increases reliance on scripting
❌Minimal monitoring; often needs third-party tools to fill gaps
❌Inconsistent customer support experience that frequently depends on expensive consulting services to resolve issues
❌Inflexible deployment options, making modernization costly
❌Reliance on VPNs or other teams to stand up connections to the environment
❌Opaque, bundle-heavy pricing models with high costs to scale—often penalizing growth
❌Stagnant features and functionality, not taking advantage of new technology
Rhapsody EMPI
✅ Purpose-built for healthcare: Exclusively focused on the needs of healthcare organizations
✅ Advanced identity resolution with AI matching automation (Autopilot)
✅Full data lineage: Track every change and view detailed record history to support audit and decision-making
✅Real-time interoperability: Seamless HL7, FHIR, and API integration with bidirectional support and notifications
✅Built-in address verification and geolocation for higher match accuracy
✅Global reach: Deployed in organizations worldwide with multi-region support
✅Choose on-premises, cloud, or hybrid—change anytime as your needs evolve
✅Supports scalability & growth: Designed to serve growing ecosystems, M&A transitions, and HIE participation
✅Transparent pricing model that is designed to grow with you, without surprises
Other EMPI solutions
❌Often built for multiple verticals (e.g., government) with less specialization in healthcare
❌Rigid, black-box algorithms heavily reliant on referential data—less accurate for certain populations
❌Limited visibility into how and why records are matched or changed
❌Limited support for complex HL7 calls and real-time outbound notifications
❌No integrated address validation tools
❌Inability to support international implementations effectively
❌Often cloud-only, with no on-premises option
❌Difficult to scale across multiple EHRs or new point solutions like telehealth, retail clinics, etc.
❌High costs for growth with little transparency or predictability
Why Rhapsody
Explore what sets us apart—built for healthcare, trusted by innovators.
Flexible deployment options
Rhapsody meets you where you are with deployment options on your infrastructure or in our cloud, with expert professional services to support for every model.
Options for developers and analysts
User friendly and easy-to-learn experience for interface creation, including low-code options, supporting 40+ healthcare protocols, including FHIR, APIs, HL7, and X12.
Scale with confidence
Rhapsody lockers or containers let you manage multiple customers, facilities, or business units on a single instance — without duplicating infrastructure.
Visibility and control, built in
Granular alerting, role-based control, and audit-ready observability are included — not bolted on.
Secure and compliant
We ensure compliance with ISO 27001, SOC2 Type 2, HITRUST, HIPAA, GDPR, and regional regulations worldwide—keeping your data secure, wherever you operate.
Support when and where you need it
24/7 global support via phone, portal, or email—no tickets, no delays, no call-backs – paired with dedicated Customer Success Managers.
Make the move with confidence
Our experts and automated tooling help you evaluate, plan, and execute your move to Rhapsody — faster than you think.
What’s included:
- Free architecture review
- Customized migration roadmap outlining timeline, priorities, and resourcing
- Preferred pricing on implementation services to help you speed up execution and control costs