Loyalty: Customer chooses Corepoint Integration Engine again

CDR Maguire manages engineering and emergency response logistics throughout the United States. During the COVID-19 pandemic, the CDR Maguire Health and Medical division coordinated more than 2 million COVID tests and more than 2 million vaccinations.

Tasked to manage COVID testing in Florida, CDR Maguire quickly needed to onboard and aggregate lab testing data from 10,000+ daily tests. These test results came from 60 sites, processed by five different labs, each using unique technologies. New sites came online constantly — and each needed to immediately comply with reporting regulations.

Meanwhile, CDR Maguire Health & Medical was also preparing to manage the COVID vaccine rollout, a moving target as details kept evolving.

The team began managing the lab result data through faxes, manual data entry in Google Docs, and FTP into labs. These approaches were not sustainable or scalable, especially as testing site volume multiplied and CDR Maguire had to pivot to also manage the vaccine rollout.

Jerome Senior, data management and interface integration manager, had used Corepoint at a previous company and knew that it could meet the growing challenge. “We had more than a decade of interaction with Corepoint, so we knew that it’s a solid integration solution, easy-to-use, best in KLAS, and supported by amazing customer service,” he said. “We knew that’s what we wanted.”

Senior and his team began using Corepoint to manage the growing mountain of data and prepare for vaccine distribution. With Corepoint, they had:

• The agility to easily and quickly add data sources
• “Amazing” customer service that let Senior focus on his team’s priorities
• Low-code flexibility that could be tested along the way

Corepoint helped the CDR Maguire team quickly onboard additional test and vaccine sites, including van-based mobile units. Even as vaccine allocations shifted, CDR Maguire could seamlessly integrate the data into state-mandated reports.

The rollout went so well that CDR Maguire was soon tapped to roll out services in other parts of Florida, while also expanding to Kentucky, Tennessee, and Massachusetts.

Throughout the process, the CDR Maguire team could count on Corepoint. The customer service team was readily available, and with the flexible interface and reliable monitoring, Jerome and his team could do their own development and testing.

As Senior explained, “Whatever the state or the federal government needs help with, we go in and provide the infrastructure and the software. In a matter of weeks, we went from having one vaccine to three. Corepoint enabled us to react and adapt fast.” Indeed, CDR Maguire processed 2+ million tests and 2+million vaccines.

As the pandemic response winds down, CDR Maguire’s Health & Medical Division is now positioned to roll out similar healthcare services wherever opportunity takes them. And since the team is fully confident in the Corepoint technology, they can focus on further optimizing their own solutions.