Why Healthcare Leaders Choose Rhapsody Over Verato

✅Transparent pricing designed to grow with you, without surprises

✅ Purpose-built for healthcare: Exclusively focused on the needs of healthcare organizations

✅ 98% AI enabled accuracy 

✅ Advanced identity resolution with AI matching automation (Autopilot) trained on your data preferences 

✅ AI match engine trained on your data, with adaptive rules and full audit trail 

✅Full data lineage: Track every change and view detailed record history to support audit and decision-making 

✅Real-time HL7/API interoperability with outbound notifications 

✅Built-in address verification and geolocation for higher match accuracy 

✅Global reach: Deployed in organizations worldwide with multi-region support 

✅Flexible deployment options that meet you where you are – deploy on your infrastructure or the Rhapsody cloud — and change anytime as your needs evolve 

✅Supports scalability & growth: Designed to serve growing ecosystems, M&A transitions, and HIE participation  

❌ High costs for growth with little transparency or predictability 

❌Also serves non-healthcare verticals, diluting healthcare specialization

❌Heavy reliance on credit header or reference data to make a match. 

❌ Rigid, black-box algorithms heavily reliant on referential data—less accurate for certain populations (e.g., minors, immigrants, seniors) 

❌ Static referential database with hidden rules and no user visibility 

❌ Limited visibility into how and why records are matched or changed 

❌ Basic SOAP API support with limited HL7 compatibility and no outbound alerts 

❌ No integrated address validation tools 

❌ Cannot support global implementations 

❌ Cloud-only; no support for on-prem or hybrid deployments 

❌ Difficult to scale across multiple EHRs or new point solutions like telehealth, retail clinics, etc.