Rhapsody Health Solutions Team

Customer feedback: Consolidate data and improve patient care

December 18, 2017

Monitor Engine Health

Consolidating the hospital’s data and improving patient care are two major accomplishments recently described to us by one of our hospital customers in the Dallas-Fort Worth area.

Corepoint Integration Engine serves as the catalyst for their health data activities and allows the organization to gain full control of their patients’ health data. Their IT team has access to a myriad of system performance information about the enormous amount of health data transmitted between systems and applications.

Here’s how their enterprise data integration manager described their accomplishments:

Consolidate the data

“Corepoint Health has been a big influence on our interoperability success. Their engine has allowed us to use all the information inside of our hospital in a consolidated manner, including using custom logic, enhanced workflows, automated workflows, as well as setting trigger events on the data that passes through the engine. Those trigger events can send us alerts or allow for further analysis.”

Improve patient care

“We needed a way to view the hospital whole-heartedly, holistically, when it came to looking at information across the organization. This includes information on how we’re doing: how many rooms are available, how many rooms have certain types of patients, each patient’s current status, the status of their orders, and any other numbers of items, but in a consolidated manner. Using the engine to consolidate this important information is one way we’re bringing all this information together to improve the care of our patients inside the hospital. It allows the nurses to be aware of what’s happened or what is about to happen based upon the results – which helps them prepare to do their job when it needs to be done.”

Quality

“There’s no other vendor in healthcare that I know of – and we deal with a lot of vendors – that meet Corepoint’s standard of excellence. We have presented to them many different technology challenges and they’ve never had a problem helping us dissolve our most complicated integration problems. And they make it look easy.”

We enjoy sharing customer feedback on the blog. If you have accomplishments you would like to us to tout, we’d love to publish your story. Please email your Account Executive if you are interested in contributing.

To read more about the benefits of creating an interoperable data foundation using Corepoint Integration Engine, download our whitepaper Strategic data framework: Healthcare searches for IT stability to manage and implement change.

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