Rachel Ballard, Forrester Senior Consultant walks through key findings from the Forrester Consulting study commissioned by Rhapsody and explain the Total Economic Impact™ methodology. To illustrate, Rhapsody delivered 193% ROI and a net present value of $1.59 million over three years for the composite organization – a US-based health tech company with $25 million in annual recurring revenue, representative of interviewed customers.
Regardless of your company’s size, use the information from the study and live event to build a business case for your own potential cost savings and revenue.
Our guest from Forrester covers:
- How they evaluated Rhapsody’s impact
- What types of Rhapsody customers they interviewed
- What those customers said — in their own words
- What costs, benefits, and risks they found during these interviews
- What ROI Rhapsody delivered and under what timeline it appeared
- What non-quantifiable benefits Rhapsody delivered
