Rhapsody Health Solutions Team

Understanding Service Level Agreements in Healthcare

October 30, 2018

Video Thumbnail

How to measure and control the quality of services in the health industry

Service Level Agreements (SLAs) are one of the most important parts of any cloud service agreement, yet their importance can be poorly understood. In their most basic form SLAs are a single contract between two parties focusing on the type and quality of service provided to a client. Yet, how the contracts are developed, and what they contain can be overlooked.

Strong SLAs are paramount within healthcare — where capabilities such as data availability can mean the difference between life and death—and this whitepaper will present a comprehensive overview of what SLAs are, how they are created, and their importance to healthcare organizations.

 

{{cta(’77a9ca08-17ae-4ba9-bc4f-08fc861de731′,’justifycenter’)}}

Related Blogs

Dan Rice

Six reasons to consider cloud migration

Learn what’s motivating healthcare organizations to migrate infrastructure to the cloud.

Read more

Rhapsody Health Solutions Team

How Michigan DHHS supports high quality data exchange with FHIR

Discover how Michigan's Department of Health and Human Services optimizes modern data exchange with Rhapsody

Read more

Rhapsody Health Solutions Team

Flexible deployment options: Why it matters

Learn the limitations of cloud only solutions and why you need a solution that meets you where you are for total interoperability in healthcare.

Read more