Customer
Juno Health
Website
Organization Type
Electronic health record software
Markets served
Small acute-care hospitals, public health departments, inpatient behavioral health, and state-run psychiatric facilities
Solution
Embedded use of the Rhapsody Integration Engine
Rhapsody deployment model:
Hybrid (two on-premises engines, two hosted, expanding for FedRAMP)
Use cases
EHR interoperability, module-to-module orchestration, connectivity to labs/billing/eRx, and data migration
About Juno Health
Juno Health delivers a modern, electronic health record (EHR) solution tailored for healthcare organizations that need more flexibility than traditional, monolithic systems can provide. Juno Health’s mission is to empower healthcare teams with modular tools that fit into existing workflows rather than replacing them, enabling faster innovation, stronger interoperability, and better patient outcomes. With deep roots in supporting public health and government healthcare systems, Juno Health is reimagining how technology serves providers across acute, behavioral health, and state-run facilities.
Background
Laying the Foundation for a Modular Future in Healthcare IT
Realizing EHRs of the past were no longer meeting the needs of the modern clinician, Juno Health sought out a new vision: to transform from a monolithic, VA-centric EHR application into a flexible, modular platform capable of meeting the complex and varied needs of healthcare organizations. These organizations ranged from small hospitals and public-health departments to behavioral-health and state-run psychiatric facilities, each with unique workflows, systems, and legacy infrastructure.
As Juno Health’s leadership looked ahead, they realized the challenge was two-fold: not only did they need to build modules quickly and reliably, but they also needed to replace their existing integration solution with an integration layer that could interact with legacy applications, enhance connectivity methods and messaging structures, support the diverse standards their customers expected them to integrate with, and onboard new customers without disrupting live operations.
The Challenge
Overcoming Barriers to Build a Modular Future
The company’s ambition hinged on interoperability, but their early connectivity attempts struggled to keep up. The existing integration platform was too rigid, lacked developer friendliness, and wasn’t designed for the modular architecture they envisioned.
To deliver on their vision, they wanted to give healthcare organizations the flexibility to configure their technology stack by selecting the components they need, thus enabling cost-effective, phased implementations that reduce financial risk and minimize workflow disruption. Achieving this level of modularity and interoperability revealed several key challenges:
- Supporting many standards required more staff, hours, and complex workflows than available: Teams needed support for FHIR, HL7 v2.x, CDA, and API-based integrations across many customer environments.
- Inability to integrate without replacement: Customers didn’t always want full system replacements; they preferred to integrate Juno EHR with existing lab, billing, departmental, and eRx systems. They were unable to do this without a more robust integration solution in place.
- Long and unpredictable go-lives: Migrations and launch schedules demanded fewer surprises, less rework, and rapid deployment.
- Lack of seamless communication across internal modules: The EHR modules within Juno EHR had to talk to each other cleanly, keeping data consistent and orchestration simple.
They needed something that could both empower developers and support enterprise scale. The team set out to find a modern, flexible integration solution that would power their EHR vision, adapt with them as data needs evolve, and scale alongside their customers’ evolving needs.
The Solution
Why Rhapsody Integration Became Juno Health’s Foundation for Interoperability
After a review of leading alternatives such as Mirth, Ensemble, and Cloverleaf, Juno Health selected Rhapsody for reasons that blended operational, technical, and business needs:
- Developer experience: Rhapsody Integration’s intuitive UI and integrated development environment gave Juno EHR’s engineers a faster, more flexible way to design and test interfaces across multiple systems.
- Standards breadth: Comprehensive support for FHIR, HL7 v2.x, CDA, and API-based integrations ensured Juno EHR could serve a wide range of customer environments without compromise.
- Multi-tenant governance: Rhapsody’s secure locker framework provides granular access controls and centralized governance across multiple environments. This design supports multiple single-tenant Juno EHR instances on a single Rhapsody deployment while keeping each customer’s data fully isolated and secure.
- Deployment flexibility: With client-hosted, cloud-hosted, and hybrid options, Rhapsody aligned perfectly with Juno EHR’s evolving architecture and future FedRAMP/GovRamp readiness.
- Operational visibility: The Management Console and Integrated Development Environment (IDE) offered real-time monitoring, troubleshooting, and route management, critical for uptime and performance.
- Support and partnership: Rhapsody responsive support and collaborative approach gave Juno confidence they had a long-term partner, not just a vendor.
“Rhapsody enables real-time communication through rapid message delivery. This solution gives us the flexibility to meet customer specific needs by easily connecting many different clinical and administrative systems – regardless of which communication protocol is necessary. We chose Rhapsody because, unlike other solutions, it is fit for purpose, reliable, and proven to scale up to millions of messages without issue. A leading characteristic we valued is that this solution is laser focused on integration – with a dedicated focus on easing friction between providers and the digital health solutions they want to connect with. “
Julie Jost
Integration Engineer, Juno Health
This proved to be more than a tool decision. It aligned with Juno Health’s business strategy: deliver EHR capability fast, reliably, and in customers’ existing tech ecosystems. Today, Rhapsody Integration sits embedded within the Juno EHR system, powering interoperability across every module and customer environment playing two major roles:
1. External Connectivity
Rhapsody serves as the bridge between Juno EHR’s modules and customers’ environments: labs, billing systems, eRx systems, departmental workflows. This setup allows Juno EHR to integrate without requiring a full rip-and-replace of the customer’s existing technology stack.
2. Internal Orchestration
Within Juno EHR, modules communicate via Rhapsody to ensure consistent data flow, coordinated updates, and streamlined operations. Developers build and deploy routes through the UI, leverage reusable patterns, and make changes in real-time, reducing development time and error surfaces.
Through this dual role, Rhapsody acts as the foundation of Juno EHR’s interoperability architecture offering flexible, scalable, governed, and developer-friendly design.
“Rhapsody has processed more than 45 million messages for us, and the performance has been outstanding. It’s reliable, stable, and gives us peace of mind that our data is always moving as it should.”
Julie Jost
Integration Engineer
The Results
Driving Measurable Outcomes Through Rhapsody Partnership
Here’s how the partnership translated into measurable outcomes for Juno Health:
- Scale and performance: Over 45 million messages processed within internal environments, with data delivered in just seconds.
- Reduced rework: On-the-fly route adjustments and data replays helped speed project go-lives and decrease troubleshooting time.
- Increased agility: Juno Health accelerated their ability to deliver modular EHR components, fitting them into diverse customer ecosystems smoothly.
- Improved governance: Rhapsody’s permission-based lockers securely managed multi-tenant operations.
- Efficiency gains: GUI-driven builds and reusable patterns reduced dependence on specialized integration developers.
What’s Next
Juno Health is expanding its hosted footprint with Rhapsody to support new FedRAMP-certified environments and upcoming state health department pilots. These initiatives will further demonstrate how Juno Health’s modular, interoperable EHR can drive modernization and data connectivity at scale across public health systems.
The Partnership Advantage
By embedding Rhapsody, Juno Health didn’t just solve a technical requirement, they turned interoperability into a strategic differentiator. Together, Juno Health and Rhapsody are shaping a more connected, modular, and scalable future for healthcare IT.
“It’s a great thing to walk into a customer’s site and show how seamlessly we can fit into their environment with Rhapsody. That partnership has become a very powerful way to market and differentiate our EHR.”
Julie Jost
Integration Engineer