Meet Axon: Put AI to work on healthcare interoperability

Rhapsody Axon™ AI helps your team find answers, build integrations, and share integration requirements, so you can do more with the team you have. 

More integration work. Limited capacity to take it on.

New connections, changing requirements, and ongoing maintenance compete for your team’s time. You need to move work forward without making every task depend on your most experienced specialists. 

Integration teams

Get help with the daily work of building and maintaining integrations.

Technology leaders

Meet growing integration demand, keep critical systems running, and maintain oversight of AI-assisted changes.

Product leaders

Win more with clearer integration requirements and less back-and-forth during onboarding.

Find answers. Build integrations. Simplify onboarding. 

Answers where the work happens

Get answers about healthcare integration standards, Rhapsody, and Corepoint directly within your integration workflow.

  • Grounded in Rhapsody and Corepoint product documentation and industry standards
  • Knowledge updates automatically every two weeks, no upgrades required
  • Available to Rhapsody and Corepoint customers now at chat.axon.rhapsody.health

Real questions. Real answers.

See what teams are asking Axon every day

Actual queries from customers using Axon in production. Click any prompt to preview it.

Rhapsody Axon Agent active
You
How can I convert an SIU message to an ORM message?
SIU and ORM serve different purposes. SIU handles scheduling events while ORM manages clinical orders. Converting between them requires mapping segments like SCH to ORC/OBR and updating MSH-9 to reflect the new message type. Not all fields map directly, so some ORM fields will need defaults or derived values based on your business logic.

Build integrations in plain language

Build and modify integrations using plain-language instructions. Review proposed changes before they’re applied.

Rhapsody Axon Agent active
Add an ADT feed from Riverbend Clinic and filter out the A08 updates.
Here’s the proposed route for Riverbend Clinic. Nothing is applied until you review and approve it.
Proposed change · Route: Riverbend ADT-In Awaiting review
Communication pointTCP Server · port 7011
FilterMessage type · exclude ADT^A08
MappingADT^A01 → internal ADT profile
Review changes Dismiss
Ask Axon to build or modify an integration…

Integrate with Axon users

Connect with 750+ health systems who rely on Rhapsody and Corepoint today, differentiating you from your competitors. You’ll share your integration playbook once and reduce back-and-forth during customer onboarding.

Explore Axon Broadcast → 

Rhapsody Axon
Agent active
We’re bringing on HelixScale Technologies. What’s involved to integrate?
Found published guide: HelixScale Technologies
Read data standards: FHIR R4, HL7v2
Checked security & provisioning requirements
3 steps completed
Their guide covers data standards, security, and provisioning. Want me to scope the build?
Yes, scope it.
Scoped from their published guide.
Interfaces4
StandardsFHIR R4 · HL7v2
Estimated build3 weeks
Open the scope Assign to my team
Ask Axon anything

Give your team more capacity for the work ahead 

Axon brings knowledge of Rhapsody, Corepoint, and healthcare integration standards into your team’s workflow, helping people find answers and move from questions to action. 

Do more with the team you have 

Put integration expertise within reach 

Help new team members get up to speed and experienced specialists spend less time on repetitive work. Axon helps answer questions, build integrations, and troubleshoot issues, with your team reviewing changes before they go live. 

BE READY FOR WHAT’S NEXT 

Knowledge that stays current 

Axon’s knowledge is updated every two weeks, giving your team access to refreshed guidance without a software upgrade. 


  • Built for healthcare integration  
  • Designed to keep your data private
  • Grounded in industry standards and your own documentation 

Clear controls over your data and AI-assisted work 

Your data is handled under a written AI governance policy, backed by technical controls that help enforce it. 

Built for integration work, Axon supports healthcare interoperability tasks. It is not clinical decision support, is not patient-facing, and is not designed to process PHI.

Your data does not train AI models; Axon does not use your data to train AI models. 

You control what changes, enable Axon Build features individually, review proposed actions, and approve changes before they run. Axon operates within your existing access permissions. 

Axon data is isolated by customer account and encrypted at rest and in transit and stored in the United States on AWS.

ISO 27001:2022 

HITRUST E1 

SOC 2 TYPE II 

UK CYBER ESSENTIALS PLUS 

EU-US & UK-US DATA PRIVACY FRAMEWORK 

THIRD-PARTY PEN TESTED 

Read the Axon AI security FAQ from Rhapsody CISO → 

Visit the Trust and Compliance Center → 

See how integration teams put Axon to work 

Faster access to product help and integration guidance

Average time to a relevant, actionable answer 

Knowledge updates every two weeks 

Healthcare organizations served, worldwide 

CUSTOMER STORY · UNIVERSITY OF ROCHESTER MEDICINE 

Faced with a 254-page vendor specification, Jennifer Redshaw’s team used Axon to extract required fields and identify questions for the vendor. Axon helped the team analyze requirements faster and have more focused vendor conversations. 

  • 100+ clinical, operational, and business systems 
  • “It’s a learning tool,” says Fred Fowler, Lead Integration Programmer 
  • Scaling the work without adding headcount 

Read the University of Rochester Medicine story → 

Watch the team use Axon → 

Jennifer Redshaw 

John said one of the coolest AI tools he’s seen recently was the healthcare integration agent, Rhapsody Axon. The AI integration agent embedded directly in the Rhapsody and Corepoint platforms, was built to speed up the work integration teams do every day.

Read about Axon in Healthcare IT Today → 

Watch interview about Axon Broadcast → 

John Lynn 

Qventus
Qventus

See what Axon can help your team accomplish 

Bring an integration challenge, and we’ll show you how Axon can help your team move it forward. 

Connect every system, your way. 

Manage how AI agents and APIs access data in your enterprise.

Give AI data you can trust.