Rhapsody On-Premises

The Rhapsody Engine is the main messaging service of the Rhapsody product suite. It accepts messages from external systems, processes the messages within the Engine, and sends them to external systems. Security is of primary concern and is built into every part of the product, with a view to safeguarding any protected health information (PHI) that passes through the Engine. The Engine provides guaranteed message delivery and has a high message throughput. Message archiving, filtering, routing, mapping, translations and queuing all occur according to the Engine’s configuration.

The Engine takes care of managing standards required for health data integration, from healthcare protocols — HL7, EDIFACT, NCPDP, X12 — to emerging standards such as FHIR®, and custom formats such as CSV, Fixed Width and XML. Rhapsody supports HIPAA and is also certified to meet relevant Meaningful Use criteria.

The Rhapsody Integrated Development Environment (IDE) is a Windows®-based application that provides a graphical user interface for rapidly creating and editing Rhapsody configurations. The Rhapsody IDE enables the interface designer to create, view and modify configurations in a graphical drag-and-drop environment. Components are dragged into place from the toolbox of available processing actions (called filters) and connection interfaces (communication points). Rhapsody IDE automatically generates formatted PDF documentation describing the configuration.

The user experience is streamlined to provide effortless drag-and-drop configuration tools to connect systems. Rhapsody IDE provides a number of transformational components: a filter for common HL7 message modifications, an automapping and drag-and-drop field mapper, and a flexible JavaScript filter. These tools enable the user to transform data between systems rapidly, regardless of the complexity of the task. Built-in testing allows the user to test transformations with multiple scenarios. Custom extensions can also be built using the Rhapsody Development Kit (RDK).

Rhapsody utilizes user data to drive decision making and enhance both the interoperability platform and the user experience. By gathering this usage data, the Rhapsody development team can better understand customer behavior which, in turn, influences development decisions such as product prioritization, improvements, documentation, and training.

The Rhapsody Management Console is a web-based application, designed to reduce time spent on day-to-day monitoring and management, and provide troubleshooting. It displays information on the system status and state of message processing in the Engine.

The Management Console highlights problems such as system connections that are not operating and interfaces that are not keeping up with the required throughput. It also allows access to administration tasks and processing logs. The Management Console provides access to copies of all recent messages processed by the Engine. Messages are stored in the Rhapsody archive for a configurable period of time and during that time, they can be edited, resent and reprocessed as required. Messages can be viewed at all stages of processing and the complete path of a message is displayed graphically.

The Management Console highlights issues as they arise, enabling the user to resolve issues in a timely manner. Rhapsody can alert the user to issues before they become critical, helping to maintain a healthy Engine with minimal downtime. The alert notification system can be configured to the user’s requirements, allowing users to configure thresholds at a component level. Watchlists allow the grouping of components so that they can be monitored as a group. The delivery time and method of notifications can also be configured.

Rhapsody provides APIs for remote monitoring. These APIs provide the ability to monitor and perform management actions (such as starting a communication point) in Rhapsody’s Dashboard and Mobile components as well as external applications