Rhapsody
Rhapsody

FAQs

Rhapsody Academy FAQ

On November 01 2018, all new Rhapsody Certifications moved to the Rhapsody Academy as a result of Rhapsody becoming a standalone business. The following questions relate to this move.

I’m still working on my Rhapsody Certification in the Orion Health Academy. What should I do?

All new Rhapsody Certifications will only be accessible through the Rhapsody Academy from February 1st,2019. You have until January 31st, 2019 to complete your Certification in the Orion Health Academy. After this date you can only complete the Certification in the new Rhapsody Academy, on the latest version of Rhapsody. Depending on the version you are currently working on, this may mean that you will have to start a new Certification course.

I will not complete my Certification before January 31st, 2019. What can I do?

Depending on your progress through your current Certification and the version you are working on, this may mean that you will have to start a new Certification course. Please contact us for assistance.

I am overdue and I have not completed my Certification. What should I do?

You can purchase an annual subscription to the Certification course and complete a new Certification on the latest Rhapsody version. Please contact us for assistance.

I can no longer access my Orion Health Academy account. What should I do?

You are either overdue or you have not validated your account. Please contact us for assistance.

Will I have access to modules and exercises I have already completed in the Orion Health Academy?

Yes, you will have read only access to the version in which you were most recently certified. The migration of these records may take a little time and we ask you to be a little patient while we bring all the data across. We are very proud of the quality and rigour of our certification qualification, and also of the robustness of our records, and we want to make sure that all our users have access to the information they need. Please contact us if you think you are missing access to learning you completed in the Orion Health Academy.

 

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